"Hear the words, feel their souls." It is because behind the words a person chooses are the core values and core differences of that individual. (Robert, 1999)
Words are powerful tools.
If you want to be a leader of people, then you need to be a master of words.
One word may excite one type of person while that same word would completely turn off another person.
To be a great leaders, we first had to be a great listeners. If we did not listen to the words a person used, we would not be able to feel their soul. If we did not listen to their soul, we would never know to whom we were talking.
2 ulasan:
indeed. we have to be a great listener if we want people to listen to us..
Ben: Anda betul.
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